Refund Policy

New customers receive a card-free 3-day trial. No charge occurs during the trial; a paid plan starts only after the customer chooses a tier and completes checkout.

You can cancel any monthly Starter, Team, or Business subscription at any time. Cancellation stops the next renewal; you keep access until the end of the current paid period, and no further charges are made.

We do not provide prorated refunds for unused time within an active billing period, except where required by applicable law.

Duplicate or erroneous charges: refunded in full once verified.

Failed-service cases: if a confirmed platform outage or defect prevented you from using the service you paid for, contact us within 14 days of the charge and we will refund or credit the affected period at our discretion.

First charge after trial: if you meant to cancel during the trial, contact us within 7 days of the first charge and before meaningful usage; we will generally refund it as a goodwill gesture.

Purchased credit packs are refundable only while completely unused and within 14 days of purchase. Once any credit from a pack has been spent, the pack is non-refundable.

Approved refunds are issued to the original payment method via Flutterwave. Processing typically takes 5–10 business days depending on your bank or card provider.

Email info@corgage.com with the subject "Refund request", your account email, and the transaction reference from your receipt. We respond to all refund requests within 3 business days.